Frequently Asked Questions-FAQs

21+ we go through a three step process to ensure we are following all state and federal guidelines. ID required upon delivery.

Orders can be placed 24 hours a day seven days a week. Orders will be deivered between 10am-10pm. 

Yes, we offer same day delivery during the  hours of  10am – 10pm. Oder cutoff time for same same day delivery ends at 9pm  each day all ordered received after 9pm cut off time will be scheduled for the next day. We  will also provide delivery windows.

We lead with hospitality first, our drivers will only service one client at a time. We have a location tracking systems that will give us updates on when you estimated time of arrival is. 

 2 Cruze points is equal to 1 virtual dollar. Example 60points is 30 virtual dollars.

200 points

2 Cruze Points = 1 Virtual dollar

When you are all done an invoice will be emailed to the email provided, it will entail your novelty merch purchase. Please accept the payment and your gift will be included. 

On arrival, the driver will send a text message announcing they have arrived. Drivers are only allowed to wait 7 minutes if the receiving party is not available to receive order. Your order will be rescheduled and you will be charged as second delivery fee of $17. 

 ORDER WILL NOT BE LEFT AT THE DOOR. 

CUSTOMER MUST MEET DRIVER AT THE ADDRESS PROVIDED THROUGH CHECKOUT.

ID MUST BE PRESENT NO EXCEPTIONS!

NO RETURNS! We pride ourselves in providing the best  experiences from picking the best brands. All products are tested to assure peak quality. Simply put we get the job done. 

If order is incorrect a replacement item(s) will be sent at no charge.

All brands are vetted by our team for quality, potency, freshness. We are third generation  connoisseurs. This is a way of life for us. So how high do you choose to live? 

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL OUR AGGREGATE LIABILITY IN CONNECTION WITH ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES EXCEED THE LESSER OF YOUR ACTUAL DIRECT DAMAGES OR THE AMOUNT YOU PAID FOR THE ONLINE SERVICES IN THE TWELVE-MONTH PERIOD IMMEDIATELY PRECEDING THE DATE THE CLAIM AROSE. YOUR RIGHT TO MONETARY DAMAGES IN THAT AMOUNT SHALL BE IN LIEU OF ALL OTHER REMEDIES WHICH YOU MAY HAVE AGAINST US. 

FURTHERMORE, TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, NEITHER PARTY WILL BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ATTORNEYS’ FEES) IN ANY WAY DUE TO, RESULTING FROM, OR ARISING IN CONNECTION WITH THE SERVICES OR THE FAILURE OF ANY PARTY TO PERFORM ITS OBLIGATIONS.  

PLEASE USE RESPONSIBLY IN THE CASE OF EMERGENCY CALL 911

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